What to Do If You Were Scammed

Short answer: Stop contact, secure your accounts, call your bank, keep evidence and report it. Act quickly, and do not feel ashamed.

Scams can happen to careful people. Fast action limits the damage.

Stop contact

Do not send more money, even if told it will fix things.

Call your bank or card issuer

Ask about blocking the card and disputing charges.

Secure your accounts

Change passwords, turn on two-step verification and check email forwarding rules.

Collect evidence

Save messages, receipts and usernames.

Report

Use the platform's report tool and your country's consumer or cybercrime agency. The FTC's romance scam page is a useful starting point in the US.

Look after yourself

Talk to someone you trust. Shame helps scammers, not you.

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Further reading: FTC: romance scams, EFF Surveillance Self-Defense. See also our safety guide and FAQ.

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